Registration is not required to use Mango Health, however registering does enable you to access your account information on multiple devices. Registering also enables you to recover your information in the event you change mobile phones or reinstall the application on your mobile device. We may also require registration to allow you to redeem certain offers or gifts. Finally, if you download Mango Health in connection with a program offered by an employer, healthcare provider, pharmacy benefit manager, or other healthcare professional in collaboration with us (collectively, “Benefit or Healthcare Provider”), you may be required to register with such Benefit or Healthcare Provider in connection with such program and provide certain Personal Information to such provider. We are not responsible for the use of any Personal Information that you may decide to provide to any Benefit or Healthcare Provider in connection with the use of Mango Health or the program overall.
If you choose not to register, we will assign a unique identifier (“UID”) to your device in order to send you medication reminders, notices or other messages, and to provide appropriate content each time you use Mango Health. If you download Mango Health to your mobile device, use it for some time, delete it and then reinstall it, we would create a new UID for you at the time of the reinstall. This means that we would not associate the user with the previous UID and would not show your previous history in Mango Health. If you are an unregistered user who has disabled push notifications, you acknowledge and agree we may not be able to reach you and send you any messages until after your return to Mango Health.
If you decide to complete our registration process, send us an email or post information or other content to Mango Health, we collect Personal Information from you, such as your name, email address and phone number, as well as certain non-identifying information, like information related to medications or supplements you are taking and your individual preferences.
We also collect and store any content that you upload, download or access via Mango Health, which may include Personal Information about you (including pictures of your prescription or over the counter medication that you decide to upload). If you use Mango Health for a period of time before completing the registration process, we will retain any information in your account and add such information to the information provided during the registration process.
If you download Mango Health in connection with a program offered by a Benefit or Healthcare Provider and enter an activation code provided to you by your Benefit or Healthcare Provider, your Benefit or Healthcare Provider may provide us Personal Information about you, such as your medication list and refill reminders for us to pass on to you.
We use the information collected through Mango Health (including Personal Information) for the following purposes:
We may receive remuneration from third parties for communicating with your about their products or services, or for providing you with promotional items from them.
We will not share the Personal Information we have collected from you, except as described below:
We may receive remuneration from third parties for sharing your Personal Information with them in the circumstances described above.
We are not responsible for the actions of service providers or other third parties, nor are we responsible for any additional information you provide directly to any third parties.
The Personal Information that you enter into our system is not protected by HIPAA (the Health Insurance Portability and Accountability Act of 1996). HIPAA protects health information held by or on behalf of your health care provider or health plan. When you enter Personal Information into Mango Health we hold it on our own account. However, if you register with an activation code provided to you by your Benefit or Healthcare provider or otherwise access your Benefit or Healthcare provider account from within Mango Health, we may receive information about you from your Benefit or Healthcare Provider, such as your medication list. If your Benefit or Healthcare Provider is covered by HIPAA, the information it provides us will generally be protected, and we will use and disclose it only as permitted by our agreement with your Benefit or Healthcare Provider, or as required by law, or as authorized by you.
We are very concerned with safeguarding your information and employ reasonable measures to do that. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
If you have an account, you can access and modify the Personal Information (that you provided to us) that is associated with your account. You may "opt out" of receiving marketing or promotional emails or other messages from us by changing your account preferences or by following the instructions in those messages. Note that, even if you opt out of these communications, you may still receive messages from us regarding the administration of your Account and your use of our services.
Whether you are a registered or unregistered Mango Health user, you can request to delete your Personal Information. If you are an unregistered Mango Health user, you may select the “Delete My Data” option in the Settings screen of the mobile application. If you are a registered user you can request to delete your Personal Information you have made available by contacting us and requesting that your Account be deleted. We will take steps to delete your Personal Information as soon as is practicable, but some information may remain in archived/backup copies for our records and as otherwise required by law. If you registered with an activation code provided to you by your Benefit or Healthcare Provider or otherwise access your Benefit or Healthcare provider account from within Mango Health, we may have shared your Personal Information with your Benefit or Healthcare Provider. We are unable to delete information in the files of your Benefit or Healthcare Provider.
Please note that if you decide to have your Personal Information deleted, Mango Health may retain any data related to your Mango Health history in aggregate form, and use and share such aggregate data for its business purposes. Please also note that if you delete our app from your mobile device, we may retain the Personal Information and content in your account, in case you want to reactivate your account at some point in the future.
We do not knowingly collect Personal Information from children under 13. If we learn that we have collected Personal Information of a child under 13, we will take steps to delete such information from our files as soon as possible.
Effective: April 22, 2019